Welcome to the Home At Last Volunteer Program
Thank you for your commitment to the cause of helping homeless animals in your community.
Volunteering should be enjoyable, educational, and rewarding. We are seeking individuals who will dream of the big picture, but who are also willing to do the nitty-gritty work to get there. As a HAL volunteer, you are extremely important. The reason for our success is simple; we have a hardworking staff and a passionate base of volunteers! I encourage you to bring all your passion and enthusiasm through our doors every day.
Because of volunteers like you, dogs are walked; cats are cuddled; young, ill or frightened critters can recuperate in foster homes; and pets can find their forever homes through adoption. If you would rather volunteer for tasks that do not directly involve animals, that’s great too! We always need help with clerical duties, newsletter, fundraising, and special projects. No task is too small!
We would like to thank you for choosing to participate in our program. As a volunteer, you are a valuable asset to our organization and to the many animals in our care.
We truly appreciate your service to the animals, and we hope that the time you spend here will be as rewarding to you as it is to them.
The heart of a volunteer is not measured in size, but by the depth of the commitment to make a difference in the lives of homeless animals.
OverviewThe staff and volunteers of the Home At Last Humane Society extend a very special welcome as you begin your volunteer service with us. The time and talent generously donated by our volunteers enhances every aspect of the organization. Volunteers provide enrichment for the animals in our care and support to our many programs that enhance the human-animal bond. We sincerely hope your volunteer experience will be rewarding, educational and inspirational!Our MissionVolunteering at Home at Last Humane Society assists the organization in fulfilling its mission:
Home at Last’s commitment is:
- To end pet overpopulation in the Mid-Columbia Region through our spay/neuter programs
- To treat all animals with compassion and respect while they are in our care
- To provide safe, healthy and loving homes through our adoption and foster programs
- To provide assistance to pet owners in need throughout food bank and Animeals programs
No companion animal will be killed simply because it is homeless.
About Home at LastHome At Last was founded in 2000 and operates an adoption center for homeless animals and contracts with 4 municipalities in the region for housing stray and abandoned animals. HAL is also initiating many outreach programs for the community, including spay/neuter clinics, animeals and visits to assisted living homes Home At Last houses approximately 1,000 homeless animals each year and is a leading voice for animals in the five county region. HAL believes in “Caring for animals…Benefiting People.”
HOURS OF OPERATION
Tuesday through Friday 11:00 am – 5:00 pm
Saturday 10:00 am -4:00 pm
Closed Sunday , Mondays and major holidays
200 River Rd The Dalles Oregon
HOURS FOR VOLUNTEER OPPORTUNITIES
Every Day: 7:30 am – 5 pm
Special Events & Mobile Adoption
Any Day! A variety of days, times & site locations available!
GOALS OF THE VOLUNTEER PROGRAM
- To provide a formal framework of policies, procedures, and standards for the recruitment, training, evaluation, and recognition of HAL volunteers.
- To provide orientation and training to volunteers to ensure that each person has adequate knowledge and skills to make positive experiences for our animals and volunteers alike.
- To provide volunteers a means to support HAL and its animals in the way they feel most comfortable, through direct services (exercising dogs, socializing cats) or indirect services (fundraising, clerical work).
- To increase community and individual awareness of animal issues, such as overpopulation and responsible pet ownership, by forming and maintaining a large group of volunteers committed to the common goals of HAL.
OBJECTIVES & EXPECTATIONS OF VOLUNTEERS
- To support HAL programs and services.
- To help with the care and socialization of animals and assist with placing them in new appropriate homes.
- To develop a knowledge of the humane and ethical treatment of animals.
- To help create a positive attitude toward the necessity of spaying and neutering through education, service, and public relations.
- To abide by the policies and procedures of HAL thereby presenting a positive image of HAL to the public.
VOLUNTEERS CAN EXPECT
- To be treated fairly with consideration and respect by employees of HAL and to be given appreciation and encouragement of their volunteer work.
- To have the opportunity to share ideas, thoughts, and suggestions openly and honestly.
- To participate in orientations and on-the-job training to gain knowledge.
VOLUNTEER ETHICS & RULES OF CONDUCT
- Show a genuine interest in the vision & mission of the Home at Last Humane Society.
- Be present and on time for commitments made. The animals and other volunteers rely on you to honor your scheduled shift times.
- Respect the confidentiality of information.
- Accept supervision and training and ask questions about that which you do not understand.
- Take pride in your work. Maintain a neat and clean appearance. Wear your volunteer name tag at all times. Your appearance and conduct reflect directly on HAL.
- Working with animals is not always easy. Dealing with people and animals, at times, can cause strong emotional reactions. Regardless of what happens during the day, it is important that you do not express negative feelings and emotions to the public. What you do and say affects the public’s view of HAL, so be courteous and empathetic at all times.
- If an unresolved problem develops, bring it to the attention of the Executive Director and/or the Supervisor of the Day.
- Demonstrate loyalty to HAL programs, services and staff. Do not discuss or challenge HAL policies when customers are present.
- Don’t go into restricted areas unless you have been asked to do so by a staff member. Restricted areas are: the modular veterinary suite & mobile clinic RV.
- Do not advocate unavailable animals for adoption. Stray animals may not be shown to the public for adoption. If unclaimed by the owner, the animal will undergo a health and temperament evaluation before being placed in adoption. Animals under protective custody or quarantine must not be handled by volunteers.
DRESS CODE: Volunteers are just as much a representative of HAL as our staff. Volunteers should wear casual, professional clothing. Inappropriate clothing would include clothing that is revealing, clothing that contains inappropriate or suggestive language, etc. Bleach is often used as a cleaning agent, and volunteers are asked to be aware that this may damage clothing. Safety is also a concern, therefore, long pants and work boots or closed toed shoes with good traction are recommended for dog walkers.
STORAGE OF PERSONAL ITEMS: You are advised to leave your purse, wallet and belongings in your car or at home since there is no other convenient (and secure) place at the shelter for you to store them. HAL is not responsible for any lost or stolen items.
CONFIDENTIALITY; HAL will not, unless authorized by you, release your telephone number, address, or e-mail address to anyone. Your personal information will be treated as confidential information. However, you will be asked to document your name, phone number and e-mail address on some volunteer meeting or training class attendance sheets. Please advise the ED if you change your contact information.
RESTRICTED ACTIVITIES: Stray animals or owner-surrendered animals are not to be shown to the public or advocated for adoption. Stray animals on their mandatory holding period are not yet the property of HAL. Volunteers must NOT EVER handle those animals that are under protective custody or quarantine. Animals may not be advocated for adoption until they have completed a temperament test, physical examination including vaccinations and placed on adoption.
Home at Last Humane Society does not have the required license to care for or rehabilitate wildlife. We refer injured, abandoned or orphaned wildlife to Rowena Wildlife
If you are injured while volunteering for HAL, report the injury immediately to a staff member who will ask you to complete an Injury Report. You may be referred to seek medical attention from your own doctor. FirstAid Kits for the treatment of minor cuts or scratches are available. Volunteers are encouraged to consult a physician, at their own expense, to decide whether or not to be vaccinated against tetanus. It is especially important to report all animal-related injuries immediately. In addition to an injury report, a bite report may have to be filed, and appropriate quarantine procedures followed. This also applies to cats and wildlife bites or scratches that break the skin. In accordance with State Law and for your safety, the animal responsible for the injury will be quarantined and monitored for any signs of rabies. Failure to report an animal-related injury is grounds for termination.
EMERGENCY EVACUATION PROCEDURES
In the event of an emergency requiring evacuation of the premises, volunteers should evacuate the building immediately. The center “Supervisor on Duty” is responsible for telephoning 911, ensuring all people are evacuated from the premises, and leading any animal evacuation if needed or possible. The Fire Department or other trained professionals will assume responsibility for rescue and medical aid duties, if necessary.
We hope that every volunteer will be a HAL supporter in social media. Find us on Facebook and “Like” us, follow us, re-post, and share our message with as many people as you can. We currently maintain the following social networks: Facebook, and You Tube. Please be mindful of what you post. We encourage you to use sound judgment and remain positive in your online interactions. It is important that you speak for yourself and not the organization as a whole. If you choose to divulge that you are a Home At Last Humane Society volunteer you must also note that views expressed on the posting are yours alone and do not necessarily represent the views of the Home At Last. Your postings should not comment on our organization or issues related to it, use our logo and/or represent that you are speaking on our behalf.